What is our reschedule and cancellation policy?

We understand in this fast-paced world, things happen. We would hope that you would give us notice as soon as you were made aware of a problem. But if a cancellation is made less then 24 hours from our appointment time, we will need to charge a $75 dollar cancellation/reschedule fee. Please note that we expect the property to be photo-ready for the time you set your appointment. If we must wait longer than 1/2 hour (30 minutes) after that set time at a site for it to be prepared (or to be let into the property), we add a 50% fee; if we must wait an hour or longer, or if the shoot is entirely canceled, a 100% fee will be assessed. We reserve the exclusive right to kill the shoot after one hour or more of waiting, at our sole digression. Late or cancel/kill fees must be paid in full before a new date will be scheduled. We cannot control the weather. If the weather is inclement, we will continue with all indoor shooting, and reschedule exteriors for the next clear day. There is no penalty for weather delays.

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